Privacy Policy
At Mayan Concrete, we are committed to protecting your privacy in accordance with Australian Privacy Principles (APPs) under the Privacy Act 1988.
1. Introduction
Mayan Concrete Pty Ltd (ABN: 12 345 678 901) ("we", "us", or "our") operates the website mayanconcrete.com.au (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, request quotes, or engage our services. Last updated: January 20, 2026.
2. Information We Collect
We collect Personal Information that you provide directly, such as:
- • Name, email, phone number, and address for quote requests or service inquiries.
- • Payment details (processed securely via third-party gateways like Stripe).
- • Location data for site assessments (with consent).
We also collect non-personal data via cookies and analytics (e.g., Google Analytics) for Site improvement, including IP address, browser type, and usage patterns.
3. How We Use Your Information
Your information is used to:
- • Provide and improve our services (e.g., scheduling site visits).
- • Communicate updates, quotes, and project progress.
- • Comply with Australian laws (e.g., tax reporting).
- • Enhance Site functionality through analytics.
We do not sell your data. Marketing emails require opt-in consent.
4. Sharing Your Information
We share data only with trusted partners (e.g., subcontractors for project execution, payment processors) under strict confidentiality. Data may be disclosed if required by law or to protect our rights. All transfers comply with APP 8 (cross-border disclosure).
5. Data Security
We implement reasonable security measures (e.g., SSL encryption, access controls) to protect against unauthorized access. However, no system is infallible. Report breaches to privacy@mayanconcrete.com.au within 72 hours.
6. Your Rights
Under the Privacy Act, you have rights to:
- • Access, correct, or delete your data (contact us at privacy@mayanconcrete.com.au).
- • Opt-out of marketing (unsubscribe links).
- • Lodge complaints with the Office of the Australian Information Commissioner (OAIC).
We respond to requests within 30 days.
7. Cookies & Tracking
Our Site uses cookies for functionality and analytics. Manage preferences via browser settings. Third-party cookies (e.g., Google) are governed by their policies.
8. Changes to This Policy
We may update this policy. Changes will be posted here with the revision date. Continued use constitutes acceptance.
Questions? Email privacy@mayanconcrete.com.au or call 1800 MAYAN.
Mayan Concrete Pty Ltd | Level 5, 123 Concrete St, Sydney NSW 2000 | ABN: 12 345 678 901